Consumer rights, refunds, and faulty goods
10 guides found in consumer
Has your builder left the job unfinished? Understand your legal options, rights under consumer law, and what people typically do to resolve this.
Bought a faulty product? Understand your rights under UK consumer law, refund timescales, and what steps you may consider taking.
Disputing estate agent fees? Understand sole agency vs sole selling rights, dual fees, and what the law says about estate agent charges in the UK.
Ordered online but your item never arrived and no refund given? Learn your rights under consumer law and the steps people take to resolve this.
Unable to cancel a subscription service? Understand your rights under UK consumer law, unfair terms rules, and the steps people take to end unwanted subscriptions.
Holiday company cancelled your trip and won't refund you? Understand your rights under the Package Travel Regulations and options for getting your money back.
Struggling to cancel your gym membership? Understand your rights, unfair contract terms, and the steps people take when gyms refuse cancellation.
Bought a faulty car from a dealer? Understand your rights under the Consumer Rights Act 2015 including the 30-day short-term right to reject.
Retailer refusing to honour a warranty? Learn about your statutory rights, manufacturer guarantees, and what options may be available to you.
Think your energy company is overcharging you? Learn about your rights, the complaints process, and how people resolve billing disputes with suppliers.
Describe your situation and get a personalised analysis in minutes.
Get AI analysis